Our clients put their faith in us, and it is our top-most priority to respect their privacy.

Introduction
At Lulu Publishers Press, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and share your information when you interact with us through our websites, SMS, and email communication services. This policy also complies with applicable regulations, including 10DLC TCR in the US and Canada.

Information We Collect
Personal Information: When you sign up for our services, subscribe to our communications, or interact with us, we may collect personal details such as your name, email address, phone number, and other contact information.
Usage Information: We may also collect details about how you use our website and services, including your IP address, browser type, device information, and activity data.

How We Use Your Information
• To communicate updates, notifications, promotional offers, and other relevant information through SMS and email.
• To manage your account, provide customer support, and ensure smooth service delivery.
• To improve our website, services, and communications through data analysis.
• To comply with legal requirements, including 10DLC TCR and other regulations.

Sharing Your Information
We may share your information with trusted third-party service providers who assist us in delivering our services. They are required to protect your data and use it only for the intended purpose.
We may also disclose your information if required by law or to protect our rights and property.

Opt-In and Opt-Out
By providing your contact details and confirming your subscription, you agree to receive SMS and email communications from us, including promotional and service-related messages.
To opt out of SMS, reply “STOP” to any message. To unsubscribe from emails, click the “unsubscribe” link in our emails or contact us at info@lulupublisherspress.com.

Data Security
We use appropriate security measures such as encryption, secure servers, and periodic security assessments to protect your personal information from unauthorized access, alteration, or loss.

Data Retention
Your personal data is retained only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights
You may access, correct, or request deletion of your personal data. You can also request that we limit or stop processing your data, except where required by law.
For any such requests, contact us at info@lulupublisherspress.com.

Changes to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on our website, and we encourage you to review this page from time to time.

Consumer Data Safety Measures
We do not share your personal details with third parties. All information provided by you is treated as confidential and used only to improve our services.
We follow PCI and consumer data protection standards.
Our employees are not authorized to collect confidential details such as credit card information. If you share such information, it will be at your own risk.
Your project may be handled by our global production or service centers, all bound by Non-Disclosure Agreements to maintain confidentiality.

Pseudonym Policy
To maintain consistency and minimize confusion, our staff may use pseudonyms when communicating with customers. This practice ensures a smooth experience and reflects our unified organizational culture.

Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
Email: info@lulupublisherspress.com
Phone: (206) 330-0251